Connecting a domain to Ecenica using DNS pointing
Before you connect a domain using DNS pointing, you must purchase a WordPress hosting, Web hosting or Email hosting service. Important: We recommend connecting your domain to your Ecenica service…
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Domains help and guides
Step-by-step Domains articles for setup, everyday tasks and troubleshooting.
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How to find the authorisation or EPP code for your domain
How to obtain your EPP code or authorisation code for your domain name.
How to point my email service to Ecenica
Set up your domains MX records to connect to your [brand] email service.
Connecting a Domain to Ecenica Name Servers
If you purchased a domain elsewhere and want to keep it registered with them you can connect it to your hosting service by following this general guide. You may also…
Connecting a Domain to the Wix Name Servers
Learn how to point your [brand] domain to your Wix website. Covers updating your Name servers and pointing your domain using Wix IP addresses.
Connecting a Domain to Wix Using Pointing
Connect your Ecenica domain name to your Wix website using our recommended pointing option. Guides you through creating the DNS records using our free DNS tools.
Connect your Ecenica domain to Shopify
Step by step instructions for linking your Ecenica domain to your Shopify website.
Connect your Ecenica domain to Big Cartel
Step by step instructions for linking your Ecenica domain to your Big Cartel website.
Connecting your Ecenica Domain to your Squarespace website
You can connect your domain to your Squarespace website using the steps below. Cancel Pending Domain Transfer If you started a domain transfer to Squarespace first cancel the pending transfer…
Can I Change the Name of a Domain after Registration
Unfortunately existing domain names cannot be renamed after registration, but you can register a new domain.
How to Setup Your Domain for Microsoft Office 365 & Microsoft Exchange Online
Step by step instructions for configuring your domain for Microsoft Office 365
How do I connect my domain to my Wix Website?
Learn how to point your [brand] domain to your Wix website. Covers updating your Name servers and pointing your domain using Wix IP addresses.
ICANN’s Whois Verification Process
We outline how to verify my contact information for your domain, part of ICANN's WHOIS data verification process.
Fix Domain Suspended Email Address Not Verified
Find out why your domain has been suspended and how to verify your email address and reactivate your domain.
Why do I get spam email after registering a domain name?
Discover why you sometimes receive more spam email after registering a new .com domain name.
Transferring .UK, .CO.UK, .ORG.UK & .ME.UK away from Ecenica
You can transfer a .co.uk, .uk, .org.uk, .ltd.uk and .me.uk domain names away from [brand] as long as the domain name has been registered for at least 60 days.
Can you put me in contact with the domain owner so I can buy their domain?
Can you send me the registrant's contact details for a domain registered with you.
How to transfer Gandi domain names to Ecenica
Learn how to transfer your domain names from Gandi to [brand]. We include steps for unlocking your domain, updating an IPS Tag (.uk domains) and obtaining an EPP code (Domain…
How to transfer UK2 domain names to Ecenica
Learn how to transfer your domain names from UK2 to [brand]. We include steps for unlocking your domain, updating an IPS Tag (.uk domains) and obtaining an EPP code (Domain…
How to transfer 1&1 IONOS domain names to Ecenica
Learn how to transfer your domain names from 1and IONOS to [brand]. We include steps for unlocking your domain, updating an IPS Tag (.uk domains) and obtaining an EPP code…
What is the maximum and minimum TTL value I can use for DNS records?
The maximum Time to live (TTL) value you can assign for a DNS entry is 2147483647 seconds. The minimum Time to live (TTL) value you can assign for a DNS…
How to transfer Heart Internet domain names to Ecenica
Learn how to transfer your domain names from Heart Internet to [brand]. We include steps for unlocking your domain, updating an IPS Tag (.uk domains) and obtaining an EPP code…
What is an EPP Code or Domain Authorization Key?
An EPP code, sometimes referred to as a Domain Auth Code and Domain Authorization Key, is a special key provided by your old registrar and required when you transfer your…
Do you support DNSSEC?
At this time we do not support DNSSEC, including the creation of RRSIG, DNSKEY and DS records.
How to check where a DNS Record is pointing to?
You can check a DNS record for your domain name using a third party website such as: http://www.intodns.com/ Open IntoDNS. Enter your domain and click Report All DNS records for…
How do I check the status of a domain transfer?
This guide show you how to check the status of your domain transfers to . Login to Ecenica Dashboard Click My Domains from the top menu. Your domains will now…
How quickly will my domain DNS update?
All DNS updates for domains hosted on Ecenica name servers are actioned immediately
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