How to Setup Your Domain for Microsoft Office 365 & Microsoft Exchange Online

How can I configure my domain with Microsoft Office 365 or Microsoft Exchange Online?

In this article we’ll explain how you can connect your Ecenica domain name to your Microsoft 365 for Business or Microsoft Exchange Online plan. We’ll show you how to verify your domain and configure the DNS settings so you can start sending and receiving email as well as using the Office apps online.

Before you start you’ll need:

1. To Register a domain
2. To buy an Microsoft 365 for Business or Microsoft Exchange Online plan from the Microsoft store

Sections

  1. Step 1: Add your domain to Office 365
  2. Step 2: Update DNS Settings

Step 1: Add your domain to Office 365


Use the steps below to add your Ecenica domain to Microsoft 365 for Business and verify your ownership by adding a TXT record.

  1. Log in to the Office 365 admin center.
  2. Click Setup > Domains
  3. On the Domains page, click Add domain
  4. Enter your Ecenica domain name and click Next
  5. Copy the TXT value provided. It will appear similar to MS=ms12345678
  6. Open Ecenica Dashboard and go to My Domains. Select your domain you wish to connect to Microsoft Office 365.
  7. From the menu, click DNS.
  8. In the Add New Record field enter the following:
    Name: @
    Type: TXT
    Value: MS=ms12345678 This is an example. Use the TXT value Microsoft provided you
  9. Click Add
  10. Now you have added your TXT record via your Ecenica Dashboard go back to the Office 365 Admin Center and click Verify
  11. Microsoft will verify your domain. When it completes, click Next. Please note it may take up to 15 minutes for your new TXT record to publish around the web, so if Office 365 does not verify immediately wait and retry later.

Step 2: Update DNS Settings

There are two options:

Option 1: Set up my online services for me – Use this option if you do not have a website or do not plan on adding a website later.
Option 2: I’ll manage my own DNS records – Use this option if you have a website or plan on adding a site.

Option 1 – Set up my online services for me by changing Nameservers steps:

  1. Log in to Ecenica Dashboard.
  2. Go to My Domains.
  3. Click a domain you wish to connect to Microsoft Office 365.
  4. From the menu, click DNS.
  5. Scroll down to the bottom of the page to the Name servers section. Click Edit.
  6. Select Use custom name servers
  7. Enter the following name servers:
    • ns1.bdm.microsoftonline.com
    • ns2.bdm.microsoftonline.com
    • ns3.bdm.microsoftonline.com
    • ns4.bdm.microsoftonline.com
  8. Click Save

Your domain’s name servers are updated immediately, however it may take up to 48 hours for the change to publish around the web.

Option 2 – I’ll manage my own DNS records steps:

  1. Log in to Ecenica Dashboard.
  2. Go to My Domains.
  3. Click a domain you wish to connect to Microsoft Office 365.
  4. From the menu, click DNS.
  5. Click the Edit icon next to the MX DNS record you want to change. The default MX record is mail.example.com
  6. Change the Value entry and enter the MX record you want to use in the format priority value. For example, 0 example-com.mail.protection.outlook.com.
  7. Click Save
  8. In the Add New Record field enter the following:
    Name: autodiscover
    Type: CNAME
    Value: autodiscover.outlook.com
  9. Click Add
  10. Repeat steps 8-9 to add the following CNAME records:
    • Name: sip.example.com. – Record: sipdir.online.lync.com
    • Name: lyncdiscover.example.com. – Record: webdir.online.lync.com
    • Name: msoid.example.com. – Record: clientconfig.microsoftonline-p.net
    • Name: enterpriseregistration.example.com. – Record: enterpriseregistration.windows.net
    • Name: enterpriseenrollment.example.com. – Record: enterpriseenrollment.manage.microsoft.com
  11. In the Add New Record field enter the following:
    Name: @
    Type: TXT
    Value: v=spf1 include:spf.protection.outlook.com -all
  12. Click Add
  13. In the Add New Record field enter the following:
    Name: sip
    Type: SRV
    Value: 100 1 443 sipdir.online.lync.com
  14. Click Add
  15. In the Add New Record field enter the following:
    Name: sipfederationtls
    Type: SRV
    Value: 100 1 5061 _sipfederationtls._tcp.example.com
  16. Click Add
  17. Return to the Microsoft Office 365 Admin Center and click Verify. Click Finish.

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