Using the steps in this article we’ll show you how you can connect your Ecenica domain to your Big Cartel site.

Please note, Big Cartel requires a purchase of a premium plan to connect a custom domain.

Steps

1. Set up your CNAME DNS to connect your domain to Big Cartel
2. Set Big Cartel to use your custom domain
3. Set up a redirect to www

Please note to successfully connect your domain to Big Cartel please make sure you complete all three steps in the correct order shown above.

1. Set up your CNAME DNS to connect your domain to Big Cartel

  1. Log in to your Ecenica Dashboard
  2. Click Domains > Click your domain you wish to connect to Big Cartel
  3. Click Domain Tools > DNS Management
  4. Click CNAME in the Filter section
    Filter CNAME in DNS Editor
  5. Click Edit next to your existing www. DNS record. In our example it is www.example.com.
    Find www CNAME and Edit
  6. Change the Record entry and enter your Big Cartel website. In our example, mybigcartelstore.bigcartel.com
    Enter Big Cartel CNAME record
  7. Click Save Record

2. Set Big Cartel to use your custom domain

  1. Log in to your Big Cartel account
  2. Click Account > Edit your shop info > Add a custom domain and click Add domain in your Big Cartel admin.
  3. Enter your full custom URL, for example www.example.com into the custom domain field
  4. Click Save

3. Set up a redirect to www

  1. Log in to your Ecenica Dashboard
  2. Click Domains > Click your domain you wish to connect to Big Cartel
  3. Click Domain Tools > Web Forwarding
  4. Leave the Permanent (301) setting
  5. Select your domain from the https?://(www.)? dropdown list.
    Select your domain from the redirects drop down list.
  6. Enter http://www.example.comReplacing example.com with your domain in the Redirects to field
  7. Select Do Not Redirect www.
    Redirect non-www to www cPanel settings
  8. Click Add

That’s it. You’ve completed all the steps to connect your Ecenica domain to Big Cartel.

Please note it may take 48 hours for the changes you’ve made to fully propagate. During this time you may not see your Big Cartel site load. If you wait it will work.

If you’re still having issues connecting your domain you should contact Big Cartel to help you find out why.

External Links

Big Cartel Support – Using a custom domain