Email Account Security

At , we care deeply about securing and protecting our customers personal data. We know how important security is to our customers and helping our customers secure their email account from hackers and bad actors is a key part of our customer experience. Consequently all our services are built around strong security. Here are some of the security measures we use, and advice we encourage you to follow, to keep your email account secure; Protect Your Email Password The most important way of keeping your email account secure is to protect your email password. You must never disclose your email

How to change ‘Sent from my iPhone’ signature

You can edit the ‘Sent from my iPhone’ signature by following these steps; On your iPhone, iPad, or iPod touch; Go to Settings. Tap Mail. Tap Signature. Tap on the existing ‘Sent from my iPhone’ text. Enter a new signature or remove the text message to turn off the signature. Tap Mail in the top left corner to save your changes.

What is a Dedicated IP Address?

A dedicated IP (Internet Protocol) address, also known as static IP or fixed IP, is a unique Internet address dedicated exclusively to a single hosting account or website.

Using FileZilla to connect to your cPanel FTP

Overview FileZilla is a free, open-source FTP client for Windows, Mac OS X and Linux. You can use FileZilla to connect to any service using FTP, SFTP, and Terminal. Instructions Download FileZilla for Windows or Mac Install FileZilla Open FileZilla At the top you’ll see Host, Username, Password and Port In these boxes you’ll want to enter your FTP details. These will be as follows: Hostname: Username: Your cPanel username. This can be found in your Dashboard > Products / Services Password: Your cPanel password Port: 21 After entering these details, click the Quickconnect button FileZilla will connect to

Do you offer IMAP?

Yes. We support both IMAP (Internet Message Access Protocol) and IMAP over SSL. Our IMAP servers support push-email with support for the IMAP IDLE command.

Useful Git Commands

Add a remote git remote add origin See Adding a remote – GitHub Help Create and checkout a new branch git checkout -b [branchname] example; git checkout -b master Checkout a remote branch git checkout -b [localbranchname] origin/[remotebranchname] example; git checkout -b master origin/master Delete a local branch git branch -D [branchname] example; git branch -D BranchName Delete a remote branch git push origin –delete [branchname] example; git push origin –delete BranchName Automatically stage tracked files git add -u Automatically stage tracked files in a folder git add -u folder_name example; git add -u myfoldername Commit git commit -m

What is System Status?

View System Status. We understand how important it is to keep you up-to-date with the latest system status notices which may affect your service. Our official System Status page provides you with up to the minute information on the status of all services and what steps we are taking to restore normal service. If your issue is not highlighted on our system status then please open a support ticket. To to view system status notices which may apply to your service please first login to your Dashboard and then revisit the system status page. What each status level means; Scheduled

Why do I see a £1 charge when my payment failed

When you add a new payment card to Dashboard, we send a request to your issuing bank for either a £0 or a £1 authorisation (different banks allow different amounts) to verify that the card you have added is issued and that your bank will allow it to be authorised. We reverse our authorisation request immediately regardless of whether or not the authorisation is declined. However, even if your bank declines the authorisation, you may still see an authorisation for £1 on your credit card statement. The important thing to remember is that this is not a charge, and it