After registering a domain you may find you receive some spam emails to the email address you’ve used to register your domain. In this article we explain why this happens.

When you register your domain name, your personal information including name, address, phone number and email address are stored in a public database called WHOIS. The WHOIS database provides a record of who owns which domain name and it’s used in disputes when there are multiple claims to a single domain. Every domain name is required to have a up-to-date WHOIS record. These details are submitted automatically by Ecenica and every other domain name registrar as standard when you register a domain.

The WHOIS database is publicly available, which means people can search the WHOIS database for email addresses. The company or user who has sent you a spam email has seen you’ve just registered your domain recently and used the WHOIS database to get your email address so they can send you spam email to offer web design services.

We wish to stress these emails are in no way affiliated to Ecenica and we never sell your information to 3rd-parties.

How can you avoid the spam emails?

You cannot remove your personal details from the WHOIS database and you must use up-to-date details to make sure there are no issues with your domain registration. However there are a few options to help you cut the spam emails;

  1. Mask your personal details with our domain WHOIS Privacy Service
  2. Setup an email alias and update your domain contact details