How to transfer Gandi domain names to Ecenica

Learn how to transfer your domain names from Gandi to Ecenica. We include steps for unlocking your domain, updating an IPS Tag (.uk domains) and obtaining an EPP code (Domain Auth Code).

How to transfer UK2 domain names to Ecenica

Learn how to transfer your domain names from UK2 to Ecenica. We include steps for unlocking your domain, updating an IPS Tag (.uk domains) and obtaining an EPP code (Domain Auth Code).

How to transfer 1and1 domain names to Ecenica

Learn how to transfer your domain names from 1and to Ecenica. We include steps for unlocking your domain, updating an IPS Tag (.uk domains) and obtaining an EPP code (Domain Auth Code).

What is an EPP Code or Domain Authorization Key?

An EPP code, sometimes referred to as a Domain Auth Code and Domain Authorization Key, is a special key provided by your old registrar and required when you transfer your domain name to Ecenica.

Do you support DNSSEC?

At this time we do not support DNSSEC, including the creation of RRSIG, DNSKEY and DS records.

How to check where a DNS Record is pointing to?

You can check a DNS record for your domain name using a third party website such as: http://www.intodns.com/ Open IntoDNS. Enter your domain and click Report All DNS records for your domain name will now show. You can now compare the IP address with the IP address of your web server. You can also check a DNS record using Mac’s Terminal application: Open Terminal (Applications > Utilities > Terminal) Type the following command: dig www.yourdomain.com The result will look similar to the below; ; < <>> DiG 9.8.3-P1 < <>> www.yourdomain.com ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<-

How do I check the status of a domain transfer?

This guide show you how to check the status of your domain transfers to . Login to Ecenica Dashboard Click My Domains from the top menu. Your domains will now be listed along with their current status. Domains pending transfer are shown as ‘Pending Transfer’. Domains successfully transferred in are shown as ‘Active’. Tip: Search for a domain by entering a keyword or domain in the search box.

How do I add or change MX records for my domain?

This article explains how to add or change MX records for your domain name and point your domain at a email service. Add a MX Record Log into your Dashboard Click Domains. Click the domain you want to edit. From the menu, Click Domain Tools > MX Records You will now be automatically logged in your domain’s DNS hosting package. In Add a New Record enter: Priority – The priority of the MX record. e.g. 5 or 10 Destination – The MX record value. e.g ASPMX.L.GOOGLE.COM or mail.example.com Click Add New Record Edit a MX Record Log into your Dashboard

Can I use ampersand (&) in domain names?

No. Unfortunately you can’t use ampersands (&) as part of your domain name. For example the following domain name is not allowed; bed&breakfast.com Characters that you can use in your domain name include letters, numbers and hyphens. For example swapping the ‘&’ with ‘and’ is allowed; bedandbreakfast.com

Why do I see two renewal charges for a domain?

There is a rare scenario where if you transfer a domain to us that is due to expire within the next month and there is a slight delay to the transfer then it can cause a delay in our automatic expiry sync causing two renewal invoices to be generated and two renewals to be processed. Please contact our Billing department who will be able to advise further.

What does Auto Renew do?

Auto Renew is a free feature we include which makes it easy to protect your business domain names against expiring and going offline.

How do I renew my domain names?

How our domain renewal process works including details of domain renewal notifications and options to manually or automatically renew your domains.