How to find your domain renewal price
From your Dashboard home screen Log in to your Dashboard Scroll down to the My Domains panel Click Renew next to your domain — the renewal price will be shown…
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Domains help and guides
Step-by-step Domains articles for setup, everyday tasks and troubleshooting.
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67 guides
Why can’t I find the cPanel login on my domain-only account?
cPanel is included with web hosting plans and isn’t available on domain-only accounts. If you registered a domain with but don’t have a hosting plan with us, you won’t see…
How to Fix DNSSEC SERVFAIL Errors on Your Domain
If your domain isn’t loading or resolving properly, the cause might be a DNSSEC configuration mismatch. This guide explains what DNSSEC SERVFAIL errors are, why they happen, and how to…
How to Update Contact Details for Your Domain Name
Learn how to update and change your domain name contact details.
Confirming Your Domain Ownership with Ecenica
When you register a domain with , you want to be sure it really is yours. If you’ve seen another registrar showing your domain as “available,” it can feel confusing,…
ICANN Registration Data Policy (RDP) Update – Effective 21st August 2025
Summary (Key Takeaways) The changes apply only to gTLDs (e.g. .com, .net, .org, .info). .uk domains are not affected. Since 21st August 2025: Company Name / Organization field = legal…
Connect your Microsoft 365 managed Domain to Ecenica
This support article provides step-by-step instructions to connect your Microsoft 365 managed domain name to Managed WordPress Hosting and Website Builder services. Note, you’ll need admin access to the Microsoft…
How to add an NS DNS record
It’s possible to for support to add a NS DNS record to your domain if your domain is registered with and is pointing at name servers. Log in to Dashboard…
Can I Cancel a Domain Renewal and Get a Refund?
Once a domain name has been successfully renewed, it cannot be canceled or refunded. When processes a domain renewal on your behalf, the renewal is immediately applied at the Registry…
Records of the same name and type must always have the same TTL value
This article addresses inconsistent TTL values in DNS records. To prevent errors when adding or editing records, ensure that records with the same name and type have consistent TTL values.…
How to add a DMARC record to your domain
What is DMARC? Domain-based Message Authentication Reporting and Conformance (DMARC) is method to help authenticate emails you send from your domain names. When added to your domain a DMARC policy…
How to Disable Email Notifications from Nominet
We explain how to stop Nominet UK domain email notifications for reminders of your domain expiry.
How-to change the registrant of a UK domain name
Details on changing the owner or registrant of UK domain names or transferring ownership after selling your UK domain registration.
How-to create Help Scout CNAME DNS records using Ecenica DNS
Learn how-to connect your domain to Help Scout docs by adding a CNAME DNS record to your Ecenica domain name.
Google Workspace Domain Settings
Learn how to update your domain DNS to connect to Google Workspace (Formerly G Suite)
How do I add, change or delete MX records for my domain?
Find out how to change your MX records and set your domain to deliver email to an external mail server.
How to reset your domain DNS zone using Ecenica DNS
Steps to reset your domains DNS zone back to the default settings.
How-to Edit DNS CNAME Records using Ecenica DNS
How-to edit DNS CNAME records for your Ecenica domain name.
How-to add a CNAME DNS record using Ecenica DNS
Learn how-to add a CNAME DNS record to your Ecenica domain name.
How-to Edit DNS Host A Records using Ecenica DNS
How-to edit your DNS A Records for your Ecenica domain names using Ecenica DNS
How-to add TXT/SPF/DMARC records using Ecenica DNS
Discover how to add TXT DNS records to your domain name.
How-to Add DNS Host A Records using Ecenica DNS
How-to add DNS A Records to your Ecenica domain names using Ecenica DNS
Connecting a GoDaddy Domain to your Ecenica service
How to connect your GoDaddy domain to your Ecenica hosting service.
How to change Nameservers for a domain
This guide shows you how to update your domain name servers in Dashboard.
.eu domain registrations and Brexit
Important changes to .eu domains on 1st Jan 2021 due to Brext and the UK's withdrawal from the EU.
WHOIS Data Verification Emails
I received an email from asking to verify the accuracy of Whois data for my domain. What shall I do? What are these emails? You may receive emails from sales@ecenica.com…
How to transfer Easyspace domain names to Ecenica
Learn how to transfer your domains from Easyspace. Includes steps for transferring UK domains and TLD domains such as .com, .net and others.
Connecting a Domain Purchased Elsewhere
Steps to connect a domain name you've purchased elsewhere to your Ecenica hosting service.
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