Find out why your domain has been suspended and how to verify your email address and reactivate your domain.
Discover why you sometimes receive more spam email after registering a new .com domain name.
Learn how to set up web forwarding on your Ecenica Domain
You can transfer a .co.uk, .uk, .org.uk, .ltd.uk and .me.uk domain names away from Ecenica as long as the domain name has been registered for at least 60 days.
Can you send me the registrant’s contact details for a domain registered with you.
Learn how to transfer your domain names from Gandi to Ecenica. We include steps for unlocking your domain, updating an IPS Tag (.uk domains) and obtaining an EPP code (Domain Auth Code).
Learn how to transfer your 123-reg domain names to Ecenica
Learn how to transfer your domain names from UK2 to Ecenica. We include steps for unlocking your domain, updating an IPS Tag (.uk domains) and obtaining an EPP code (Domain Auth Code).
Learn how to transfer your domain names from 1and to Ecenica. We include steps for unlocking your domain, updating an IPS Tag (.uk domains) and obtaining an EPP code (Domain Auth Code).
The maximum Time to live (TTL) value you can assign for a DNS entry is 2147483647 seconds. The minimum Time to live (TTL) value you can assign for a DNS entry is 300, equal to 5 mins.
Learn how to register a domain with Ecenica.
Learn how to transfer your domains from 123-reg. Includes steps for transferring UK domains and TLD domains such as .com, .net and others.
Learn how to transfer your domain names from Heart Internet to Ecenica. We include steps for unlocking your domain, updating an IPS Tag (.uk domains) and obtaining an EPP code (Domain Auth Code).
An EPP code, sometimes referred to as a Domain Auth Code and Domain Authorization Key, is a special key provided by your old registrar and required when you transfer your domain name to Ecenica.
At this time we do not support DNSSEC, including the creation of RRSIG, DNSKEY and DS records.
You can check a DNS record for your domain name using a third party website such as: http://www.intodns.com/ Open IntoDNS. Enter your domain and click Report All DNS records for your domain name will now show. You can now compare the IP address with the IP address of your web server. You can also check a DNS record using Mac’s Terminal application: Open Terminal (Applications > Utilities > Terminal) Type the following command: dig www.yourdomain.com The result will look similar to the below; ; < <>> DiG 9.8.3-P1 < <>> www.yourdomain.com ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<-
This guide show you how to check the status of your domain transfers to . Login to Ecenica Dashboard Click My Domains from the top menu. Your domains will now be listed along with their current status. Domains pending transfer are shown as ‘Pending Transfer’. Domains successfully transferred in are shown as ‘Active’. Tip: Search for a domain by entering a keyword or domain in the search box.
How-to prepare your DNS before transferring your domain to prevent downtime.
This article explains how to add or change MX records for your domain name and point your domain at a email service. Add a MX Record Log into your Dashboard Click Domains. Click the domain you want to edit. From the menu, Click Domain Tools > MX Records You will now be automatically logged in your domain’s DNS hosting package. In Add a New Record enter: Priority – The priority of the MX record. e.g. 5 or 10 Destination – The MX record value. e.g ASPMX.L.GOOGLE.COM or mail.example.com Click Add New Record Edit a MX Record Log into your Dashboard
All DNS updates for domains hosted on Ecenica name servers are actioned immediately
No. Unfortunately you can’t use ampersands (&) as part of your domain name. For example the following domain name is not allowed; bed&breakfast.com Characters that you can use in your domain name include letters, numbers and hyphens. For example swapping the ‘&’ with ‘and’ is allowed; bedandbreakfast.com
Expired .uk domains will be available to buy 90 days after the expiry date of the domain if they are not renewed by the current domain owner.
Learn how to update and change your domain name contact details.
There is a rare scenario where if you transfer a domain to us that is due to expire within the next month and there is a slight delay to the transfer then it can cause a delay in our automatic expiry sync causing two renewal invoices to be generated and two renewals to be processed. Please contact our Billing department who will be able to advise further.
Auto Renew is a free feature we include which makes it easy to protect your business domain names against expiring and going offline.
Details on changing the owner or registrant of UK domain names or transferring ownership after selling your UK domain registration.
Frequently Asked Questions for .COM.AU Domain Names
This guide shows you how to update your domain name servers in Dashboard.
How to transfer .ru domain names
How our domain renewal process works including details of domain renewal notifications and options to manually or automatically renew your domains.