cPanel

How-to add a Domain Alias in cPanel

You can assign multiple domains to your Ecenica package using our Domain Alias feature. In this article we describe what a domain alias is, how you can add an alias domain in cPanel and how to remove an existing domain alias.

What is a domain alias?

In cPanel a domain alias allows you to do the following:

  • Lets your visitors access your current website through a different domain name.
  • Use email addresses with an additional domain name.
  • Let’s you set up a redirect from an additional domain to a part of your website.

How-to add a domain alias in cPanel

  1. Log in to cPanel.
  2. Click Domains.
    Domains Button cPanel
  3. Click Create A New Domain.
    Create New Domain Button in cPanel
  4. Enter your new domain name, for example yournewdomain.com.
    Enter domain you wish to add
  5. Check Share document root.
  6. Click Submit

How-to remove a domain alias in cPanel

  1. Log in to cPanel.
  2. Click Domains.
  3. Click Manage next to the alias domain you wish to remove.
  4. Click Remove Domain.
  5. Click Yes, Remove This Domain.

cPanel domain aliases FAQ

Q: When I add a domain alias I see the following error. How can I fix it?

Sorry, cannot determine name server IPs. Please make sure that the domain is registered with a valid domain registrar.

A: To fix this error please ensure your alias domain name is registered and pointed to working domain name servers.

Q: I’ve added my domain alias but it does not show my website. Why?

A: Please make sure your domain alias is connected to Ecenica name servers or pointed to your account’s IP address.

Need help with this?

Open a ticket and link to this guide so our team can see what you have tried.

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