In this article we’ll show you how to setup your Windows 10 Mail app to connect to your Ecenica email account to send and receive email using IMAP.

  1. Click Start
  2. Search for Mail > Click to open
  3. If this is the first time you’ve opened Mail you’ll get a screen ‘First things first. let’s add your account.‘ Otherwise, click the Settings icon > Manage Accounts
  4. Click Add account
  5. Select Advanced setup
  6. Select Internet email
  7. Enter your Ecenica email account details:
Account Name:
A name for your account, e.g John or Sales
Account Name:
The name you’d like your emails to be sent from.
Incoming email server
Use your Ecenica package’s hostname. For example, server1.ecenica.com
Account type
IMAP4
Email Address:
Your Ecenica email address. For example, info@yourdomain.com
Username:
Your Ecenica email address. For example, info@yourdomain.com
Password:
Your email account password
Outgoing (SMTP) email server:
Use your Ecenica package’s hostname. For example, server1.ecenica.com
Outgoing server requires authentication:
checked
  1. Click Sign-in
  2. Click Done
  3. Click Ready to go