View all Ecenica policies for domain names, web hosting, email and SSL certificates.

  1. How does Ecenica Support Work?

    Really great customer support what we pride ourselves on at Ecenica. We always try to go the extra mile and over and above the ‘canned’ replies of others. This is probably why you host with us and why we love to answer any questions you may have about your Ecenica services. Our promise is to answer your questions quickly, in plain-English. Service Available Notes Knowledge Base 24/7 Updated daily. Includes how-to guides for all aspects of running, setting-up and troubleshooting your service. Support Ticket 24/7 We aim to answer all tickets within 24 hours. If you open your ticket Weekdays,

  2. Email Policy

    Our email policy allows us to fight spam, prevent abuse and provide fair and reliable web hosting to all our members.

  3. Backup Policy

    Information about our backup policy and information on our backup services.