Protection for WordPress websites
Ecenica AiProtect, powered by Imunify360, adds hosting-level protection to WordPress websites on supported Ecenica services.
Ecenica AiProtect for WordPress
Malware detection, cleanup and active defence
For WordPress websites on supported Ecenica hosting, AiProtect helps detect and clean malware, filter malicious requests and protect WordPress logins from brute-force attempts. It runs at the hosting level rather than as a WordPress plugin. Open AiProtect from your Dashboard to see the protection available for your account.
- Malware scanningDetection and automated cleanup
- Web application firewallFiltering for malicious requests
- WordPress login protectionDefence against brute-force attempts
- Proactive defenceHelp block suspicious activity
Incidents and alerts
Last 30 days- Alert total
- 85.7k
- Detected malware
- 52
- Cleaned malicious files
- 52
- SplashScreen events
- 143k
- WAF alerts
- 63.6k
- OSSEC alerts
- 29
Daily alerts
Free Let’s Encrypt SSL certificates
Let’s Encrypt SSL certificates are included with our hosting plans at no extra certificate charge. HTTPS helps to:
- Encrypt data sent between your website and its visitors.
- Help protect information submitted through forms and login pages while it is in transit.
- Support modern browser features that require a secure HTTPS connection.
WordPress Security Updates
Out-of-date WordPress core, themes and plugins can leave a site exposed. We can help you update an older WordPress website and investigate compatibility issues when a theme or plugin no longer works as expected.
Tell us what needs updating and what has stopped working. Our WordPress support team will discuss the issue and the help available for your site.
WordPress core, theme and plugin updates
Get help bringing an older WordPress installation and its extensions up to date.
Theme and plugin compatibility
We can investigate conflicts and errors that appear after WordPress, theme or plugin changes.
Expert WordPress support
Get practical guidance from a team experienced with WordPress setup, migrations and troubleshooting.
For safer changes, Managed WordPress Hosting also includes staging and cloning tools, daily backups and WordPress management features. Availability depends on your plan.
Email security
Protect mailbox access and help authenticate the messages you send.
SSL/TLS-protected connections
Encrypted SMTP and IMAP connections help protect email traffic between your devices and our servers.
Spam and malware filtering
Built-in filtering checks incoming messages for unwanted mail and malicious content.
SPF, DKIM and DMARC
Email authentication records help receiving providers verify messages sent using your domain.
Mailbox login protection
Strong password rules and monitoring for suspicious sign-in activity help protect mailbox access.
Two-factor authentication
Add a second verification step when signing in to the Ecenica Dashboard, cPanel and Webmail.
Domain security and privacy tools
Manage domain access, protect eligible WHOIS details and securely redirect visitors over HTTPS.
Explore domain servicesDomain locking
Help prevent unauthorised transfers where the domain extension and registry support locking.
WHOIS Privacy
Hide eligible personal contact details from public domain records. Availability and what can be hidden depend on the registry.
DomainProtect+
Add enhanced WHOIS privacy for eligible domains. Availability and coverage depend on the domain extension and registry.
Free SSL Web Forwarding
Redirect your domain to another website over HTTPS. SSL Web Forwarding is included with Ecenica domain tools at no extra charge.
Infrastructure, availability and recovery
Security also depends on the platform, the network and the options available when something goes wrong.
DDoS-protected DNS
Ecenica DNS includes DDoS protection to help keep DNS services available during attacks.
Network-level DDoS protection
Network traffic filtering helps reduce the impact of DDoS attacks before malicious traffic reaches protected infrastructure. Coverage depends on the service.
Managed platform security
Managed services include platform maintenance and security updates. The exact scope depends on your service.
Hosting account isolation
Isolation helps limit access between hosting accounts on shared platforms.
Powered by JetBackup
Backups and restores for your hosting service
On supported hosting services, JetBackup lets you restore website files and databases to an available point from the past 30 days. Availability and restore options depend on your service and plan.
Share Dashboard access with your team
Give colleagues access to your Ecenica account without sharing your sign-in. Invite each person to use their own Ecenica login and choose permissions to match their role.
Manage team accessIndividual team logins
Each member signs in with their own Ecenica user account, so you do not need to share your password.
Permissions for each person
Choose which account areas and actions each team member can access or manage based on their role.
Owner-managed access
Account owners can manage invitations, update permissions and remove a member’s access as responsibilities change.
Ecenica TechCare
Cybersecurity and information security experts, available when you need them.
Technology is one part of protecting your business. Ecenica TechCare gives you access to cybersecurity and information security experts for advice and specialist assistance.
Talk to us about a security concern, protecting the services you rely on or understanding your next steps after a suspected incident. We’ll discuss your requirements and the support available.
Talk to our TechCare teamData protection and trust
Our services combine technical safeguards with policies that explain how Ecenica handles personal information.
Security questions
Find out how these features work with your Ecenica services.
Does AiProtect protect WordPress websites?
AiProtect provides hosting-level protection for websites on supported Ecenica services, including WordPress sites. Check your Dashboard to see whether it is available for your hosting account.
Does AiProtect remove malware automatically?
AiProtect attempts to clean detected malware. Review the scan results and cleanup status in your account. Additional professional remediation may be needed in some cases.
Can Ecenica help with WordPress updates or compatibility issues?
Yes. Our WordPress support team can help update older WordPress websites and investigate theme or plugin compatibility issues. Contact us with details about your site and we’ll discuss the available help.
Can I restore my website from a JetBackup backup?
On supported hosting services, you can restore files and databases to an available point from the past 30 days. Backup availability and restore options depend on your service and plan.
Are domain locking and WHOIS Privacy available for every domain?
No. These features depend on the domain extension and registry. Check the options shown for your domain in the Ecenica Dashboard.
How do I get help from Ecenica TechCare?
Contact our team and describe your cybersecurity or information security requirements. We’ll discuss the specialist assistance available.
Want to talk about your security needs?
Our team can help you understand the protections available across your Ecenica services.