This guide shows you how to manually set up an email account on your Apple iPhone using IMAP.

For an easier way of setting up your Ecenica email account on your iPhone please see our iPhone Automatic Email Setup guide.

Before you start

Have the following details ready before you start:

  • Your domain name
  • Your Ecenica Email address
  • Your Email Password

Steps to setup email on your Apple iPhone

  1. From the Home screen, tap Settings > Accounts & Passwords > Add Account. If you’re using an older iOS tap Settings > Mail > Accounts > Add Account
  2. Tap Other.
  3. Tap Add Mail Account
  4. Enter:
    • Your Name
    • Enter your Ecenica E-mail Address. Example: info@example.com
    • Your E-mail Password
    • A description.
  5. Tap Next
  6. Choose IMAP for your new account.
  7. Enter your Ecenica Incoming Mail Server settings
    • Host Name – Enter mail.example.com – replacing example.com with your domain name.
    • User Name – Your full E-mail Address.
    • Password – Your E-mail Password
  8. Enter your Ecenica Outgoing Mail Server (SMTP) settings
    • Host Name – Enter mail.example.com – replacing example.com with your domain name.
    • User Name – Your full E-mail Address. For example, info@example.com
    • Password – Your E-mail Password
  9. Tap Next
  10. Wait for your iPhone to verify the account information
  11. Tap Save
  12. Tap the email account you have just created
  13. Tap Account
  14. Scroll down and tap Advanced
  15. Tap IMAP Path Prefix and enter INBOX (all upper case)
  16. Tap Account at the top left
  17. Tap Done

Your iPhone is now configured to send and receive email using your Ecenica E-mail address.

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