We understand that there may be instances where you wish to move a saved credit card between your linked Ecenica accounts. However, due to our stringent security protocols and industry compliance standards, we cannot transfer credit card information between accounts. Here’s why:
- Encryption and Security: When you save a credit card to your Ecenica account, the full card data is never passed through our servers. Instead, it is stored directly with our payment provider, Stripe. Stripe provides a special card token string linked to your card data, which is encrypted using a unique key. This ensures the highest level of security for your payment information.
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Account Specifics: Credit card data is encrypted and locked to the original account holder’s ID, making it impossible to move cards between Ecenica accounts.
Need Assistance?
If you encounter any difficulties while adding a credit card to your Ecenica account or have further questions, please do not hesitate to contact our support team. We are here to assist you and ensure a secure and smooth payment process for your Ecenica account.
