Email

Fix Apple iOS Cannot Verify Server Identity

Problem

When you access your email on your Apple iPhone or iPad using on iOS the following error can occur:

Cannot Verify Server Identity The identity of “mail.example.com” cannot be verified by Settings. Review the certificate details to continue.

Symptom

  • When you open or send and receive email from Mail on iOS on iPhone or iPad the error is shown.

Cause

iOS Mail cannot verify the SSL certificate of the incoming or outgoing server and create a secure connection. This may be caused by your iPhone or iPad using incorrect email settings.

Resolution

Check your incoming and outgoing server names are set correctly in Mail on iOS.

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