Troubleshooting

Troubleshoot error message 0x800CCC92

Symptom

You get the following error message when downloading email;

Task ’email@example.com – Sending and Receiving’ reported error (0x800CCC92) : ‘Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts.  The server responded: -ERR Unable to log on. Only one connection to a mailbox permitted at a time.’

Resolution

First check your Outlook account settings and renter your password. If problem persists, change your email password through your control panel and re-enter the new password into Outlook.

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