Learn about account suspension and how to suspend or unsuspend accounts in cPanel WebHost Manager (WHM).

Account suspension is useful when you want to take one of your accounts offline and withdraw access privileges to your account holder, but do not wish to delete the account files from your server.

To suspend an account:

  1. Log into WHM.
  2. In the left side menu, find Account Functions.
  3. Under Account Functions, tap Manage Account Suspension.
  4. Select the primary domain(s), or username of the account(s) you wish to suspend.
  5. In the Reason (if suspending): field you may enter a brief description why you’re suspending the account(s). For example, ‘Late payment’.
  6. Tap Suspend.

To unsuspend an account:

  1. Log into WHM.
  2. In the left side menu, find Account Functions.
  3. Under Account Functions, tap Manage Account Suspension.
  4. Select the primary domain(s), or username of the account(s) you wish to unsuspend. Note suspended accounts are shown in red.
  5. Tap Suspend.
Manage Account Suspension WHM cPanel
Manage Account Suspension WHM cPanel