Fix sending issues in Microsoft Outlook using steps below:
- Click File.
- Select your Ecenica email account from the drop-down list then click Account Settings > Server Settings…
- Click Outgoing mail
- Check the following Outgoing mail settings are set in Outlook:
- Server: mail.example.com, replacing example.com with your domain name.
- Port: 465
- Encryption method: SSL/TLS
- Require login using Secure Password Authentication (SPA): Unchecked
- My outgoing (SMTP) server requires authentication: Use same settings as my incoming mail server
- Click Next
- Click Done