Email

Troubleshoot Remote SMTP Server Returned: 553 mailbox restricted

Problem

When you send an email to a contact you receive a non-delivery report (NDR) with the following error:

Remote SMTP Server Returned: 553 mailbox example@example.com is restricted

Read more You receive non-delivery reports (NDR) when you send an email.

Cause

There is a problem with your contact’s mail server.

Resolution

We are unable to resolve this issue as it is not part of the Ecenica network.

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