How-to view your DKIM public and private keys

What is DKIM

DKIM Email Authentication helps to verify the emails you have sent from your Ecenica email addresses by signing your emails with a private key. The emails you send are checked by the recipient’s email server to check the key matches your DKIM public key.

The benefit of DKIM authentication is it makes it less likely emails you send will end up in a spam folder and reduces the chance someone can ‘spoof’ your email address.

Use the steps below to view your DKIM public and private keys.

At Ecenica we manage your DKIM key for you as part of your Email Hosting services. This means in most cases you do not need to view or adjust your DKIM keys and for best security we advise against taking a copy of your private key.

How to view your DKIM public key

  1. Log in to cPanel.
  2. Click Email Deliverability
    Email Deliverability button in cPanel
  3. Click Manage for the domain you wish to view.
  4. Your public DKIM key will be shown in the *Current “DKIM” (TXT) Record value field. Click Copy if you wish to copy your DKIM public key.
    DKIM public key Copy link

How to view your DKIM private key

  1. Log in to cPanel.
  2. Click Email Deliverability
    Email Deliverability button in cPanel
  3. Click Manage for the domain you wish to view.
  4. Click View The Private Key.
    View Private DKIM key link in cPanel
  5. A warning will appear asking you to confim you wish to view your Pirvate DKIM key. Click View The Private Key.
    View Private DKIM Key warning and button in cPanel

Note: Please protect and keep your private DKIM key safe. If others obtain your private DKIM key they could sign emails and impersonate you as a sender.