How to Clear Notification Badge from Media Menu in WordPress

How to Clear Notification Badge from Media Menu in WordPress

If you notice a red notification badge next to the Media menu in your WordPress dashboard, it typically indicates a pending action or notification related to your media library. Follow these steps to clear it:

Step 1: Check Pending Media

  1. Navigate to Media Library:
    • Click on the “Media” menu item in your WordPress dashboard.
  2. Look for Pending Items:
    • Check for any media files awaiting approval or items that need action.
    • Pay special attention to items in the trash or any media awaiting processing.

Step 2: Clear Trash

  1. Go to the Trash Tab:
    • In the Media Library, click on the “Trash” tab.
  2. Empty the Trash:
    • Select all items in the trash.
    • Click “Empty Trash” to permanently delete these items.

Step 3: Complete Pending Actions

  1. Image Optimization:
    • Navigate to “Image Optimizer” in your dashboard.
    • Ensure all images are optimized.
  2. Bulk Optimization:
    • Go to “Bulk Optimization” and perform any necessary bulk optimizations.

Step 4: Check Plugin Notifications

  1. Update Plugins:
    • Navigate to “Plugins” in your WordPress dashboard.
    • Check if any media-related plugins require updates or actions.
  2. Complete Required Actions:
    • Follow any instructions provided by the plugins to resolve pending notifications.

Step 5: Clear Caches

  1. Clear Caching Plugin Caches:
    • If you use caching plugins, go to their settings.
    • Clear all caches to ensure the notification is updated.

Step 6: If Using Elementor Plugin

  1. Elementor Updates and Actions:
    • If you are using the Elementor plugin, the badge might indicate required updates or actions for Elementor-specific media.
    • Go to the “Elementor” menu in your dashboard and check for any updates or notifications.
  2. Elementor Library:
    • Check the Elementor library for any media files that might need action or updates.
    • Complete any pending actions for Elementor media files.

Please note because Elementor is a commercial plugin it is not covered by the free technical support included with your Ecenica web hosting plan. Instead for issues related to Elementor, please reach out directly to Elementor.

Step 7: Check Image Optimizer by Elementor

If you are using the Image Optimizer by Elementor plugin, the badge might indicate required updates or actions for Image Optimizer.

  1. Pending Image Optimizations:
    • If the notification badge is caused by the Image Optimizer feature of Elementor, you may have pending images that need optimization.
    • Navigate to “Image Optimizer” under the Media menu in your dashboard.
  2. Optimize Images:
    • Review the list of images pending optimization.
    • Select the images and click on “Optimize” to complete the process.
  3. Clear Notifications:
    • Ensure all pending optimization tasks are completed.
    • Refresh your dashboard to see if the badge has cleared.
  4. Deactivate Elementor Image Optimizer:

If the above steps do not work, and you feel the badge is negatively impacting on the use of your WordPress website, you may wish to deactivate the plugin. Only take this steps if you’re not using the plugin.

  • Go to your WordPress dashboard.
  • Navigate to the “Plugins” menu and click on “Installed Plugins.”
  • Locate “Elementor” or “Elementor Pro” Image Optimizer in the list of plugins.
  • Click on “Deactivate” below the plugin name.
  • Once deactivated, the Image Optimizer feature will no longer be active on your site.

Please note because Image Optimizer by Elementor is a commercial plugin it is not covered by the free technical support included with your Ecenica web hosting plan. Instead for issues related to Image Optimizer by Elementor, please reach out directly to Elementor.

Additional Assistance

If the notification badge persists after following these steps, it might be related to a known issue or bug with your WordPress setup or a specific plugin. In this case, consider:

  1. Consulting Support Forums:
    • Check WordPress support forums for any similar issues reported by other users.
  2. Contacting Plugin Support:
    • Reach out to the support team for the specific plugin that might be causing the issue.

For users of the Elementor plugin and Image Optimizer by Elementor plugin, you can find additional help and support at the Elementor Help Center. Please note because Elementor is a commercial plugin it is not covered by our technical support included with your Ecenica web hosting plan. Instead for issues related to Elementor, please reach out directly to Elementor.

Important Note:

Please note that troubleshooting this issue is related to your WordPress setup or specific plugins, and as such, it falls outside the scope of typical web hosting technical support. While our Ecenica Web Hosting support team is always here to assist you with hosting-related issues, for WordPress or plugin-specific problems, you might need to consult with WordPress support forums or the respective plugin’s support channels.

Additionally, many plugins and themes are commercial products, which means their support is typically provided by their developers. These are not covered by our free support included with our web hosting plans. For issues related to commercial plugins and themes, please reach out directly to the developers or refer to the support resources provided with your purchase.

By following these steps, you should be able to clear the notification badge from the Media menu in your WordPress dashboard. If you need more detailed instructions or further help, our Ecenica Web Hosting support team is here to assist you with hosting-related queries.