You can attach the following files types when creating or replying to a ticket: .jpg .gif .jpeg .png .pdf .zip .png .vcf .vcard .csv .doc .docx .mov .mp4 .mobileconfig .log .txt .xls .xlsx .eml .rtf .eml .bmp .heif .hevc .webp .apng
How to tell if the email I’ve received from Ecenica is Genuine?
Steps to tell if an email notification you’ve received about your Ecenica service is genuine.
I have not received my order confirmation
We explain how you can find your order confirmation emails if you are missing them.
How-to add an additional contact to Dashboard
Discover how to add sub-contacts and sub-users to your master Ecenica account.