You can attach the following files types when creating or replying to a ticket: .jpg .gif .jpeg .png .pdf .zip .png .vcf .vcard .csv .doc .docx .mov .mp4 .mobileconfig .log .txt .xls .xlsx .eml .rtf .eml .bmp .heif .hevc .webp .apng

Steps to tell if an email notification you’ve received about your Ecenica service is genuine.

We explain how you can find your order confirmation emails if you are missing them.

Discover how to add sub-contacts and sub-users to your master Ecenica account.