How to change your email account password in Ecenica Dashboard.

Change the email username you use to sign into your Dashboard account by following these steps. Log in to Dashboard. Click Profile > Edit Profile Change the Email to the new email address you wish to use to log in. Click Update Profile. Please use your new email username the next time you log in to Dashboard.

You can attach the following files types when creating or replying to a ticket: .jpg .gif .jpeg .png .pdf .zip .png .vcf .vcard .csv .doc .docx .mov .mp4 .mobileconfig .log .txt .xls .xlsx .eml .rtf .eml .bmp .heif .hevc .webp .apng

Steps to tell if an email notification you’ve received about your Ecenica service is genuine.

We explain how you can find your order confirmation emails if you are missing them.

Discover how to add sub-contacts and sub-users to your master Ecenica account.