General

Why does ‘Login to Control Panel’ not work for me?

This article explains how to fix issues logging into the control panel for your Ecenica hosting service.

Symptom:

When you click Login to Control Panel in Ecenica Dashboard you are not automatically logged in to your service and instead you see the cPanel login screen.

Cause:

This will occur if you have changed your cPanel password from the default password created when your Ecenica service was setup.

Fix:

To fix this change your hosting control panel password. See How do I change my cPanel password?

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