How do I Modify an Account in WHM?

How do I change a cPanel account in my WHM? For example upgrade an account to a different package?

The Modify an Account feature in WHM allows you to make changes to an existing cPanel account.

To change an account in WHM:

  1. Login to WHM
  2. Click Modify an Account in the left menu under the Account Functions sub menu.
    • You can also type Modify an Account into the search box in the top left of your screen.
  3. Under the Account Selection list, select the domain you wish to change.
    • You can also search for an account by domain name or username. Enter a domain or username for an account by entering a domain name, or username in the search boxes in the Account Search By section.
  4. Click Modify.
  5. Make changes to the settings.
    • Basic Information – This section allows you to edit the Primary Domain, Username, Account Owner, Contact Email, Default Locale and cPanel Theme for an account.
    • Resource Limits – This section allows you to change the Package and set limits for Disk Quota, Monthly Bandwidth, Email Accounts, FTP accounts, Mailing Lists, SQL Databases, Subdomains, Parked Domains, Addon Domains, Maximum Hourly Email by Domain Relayed and Maximum percentage of failed or deferred messages a domain may send per hour.
    • Privileges – This section allows you to edit Reseller Privileges, CGI privilege and Shell Access.
    • DNS Settings – This section allows you to Enable DKIM and SPF settings for an account.
    • Package Extensions – If any package extensions are included with the account or its package, a Package Extensions section displays at the bottom of the user interface. You may be able to edit certain settings.
  6. Click Save.
    • If you save settings that do not match an existing Package, the Package Conflict Resolution dialog box will appear with the following options:
      • Upgrade/downgrade the account to a package that matches the new properties.
      • Create a new package with this name.
      • Update package (package name) with these new values.
      • Set this account to have no package.
      • Keep this account on package (package name) (not recommended)
    • If unsure, select Create a new package with this name.