General

Which ports are open on Ecenica shared servers?

The following TCP ports are open on all Ecenica shared-hosting servers for incoming and outgoing connections:

Port Use
20 FTP data transfer
21 FTP control
25 SMTP
80 HTTP
110 POP3
143 IMAP
443 HTTPS
465 Secure SMTP
587 Secure SMTP
990 FTPS (Secure FTP over SSL)
993 FTPS (Secure FTP over SSL)
993 Secure IMAP over SSL
995 Secure POP3 over SSL
2244 SSH

Can I request a Custom Incoming Port?

At Ecenica, we prioritise security, so custom incoming ports are NOT available on shared hosting and shared WordPress Hosting plans. If you need a custom incoming port, consider upgrading to our Cloud Servers, which allow custom port configurations.

Can I request a Custom Outgoing Port?

Yes, you can request custom outgoing ports by opening a support ticket with the port number and static destination IP address. The hosting plan you are currently on with Ecenica determines the number of outgoing ports you can request.

Plans and Limits

Plan Number of Custom Outgoing Ports
Ultra 20
Ecommerce Max 10
Ecommerce / BusinessPro 5
Business 2
StartUp None

Legacy Plans and Limits

Legacy Plan Number of Custom Outgoing Ports
Professional 3
cPanel Premium 2
Home 0
cPanel Standard 0
cPanel Lite 0

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