Are you experiencing growth or changes in your online presence? Do you find your website in need of more speed, performance, storage space, or the capability to host multiple websites? We’ve got you covered! At Ecenica, we understand that your hosting needs may evolve over time, and we’re here to assist you in making those upgrades seamless.

Why Upgrade Your Hosting Plan?

Before diving into the process of contacting us to upgrade your hosting plan, let’s take a moment to understand why you might need an upgrade in the first place:

  1. Increased Traffic: As your website gains popularity, more visitors may strain your current hosting resources. Upgrading ensures your site remains responsive even during traffic spikes.
  2. Enhanced Performance: A faster website not only improves user experience but can also boost your search engine rankings. Upgrading can provide the necessary horsepower for improved performance.

  3. Additional Storage: If your website contains a growing number of files, images, or videos, you’ll require more storage space to accommodate them all.

  4. Multiple Websites: If you plan to expand your online presence with additional websites, upgrading to a higher-tier plan allows you to manage them all conveniently from one place.

Contacting Us for Your Upgrade

Upgrading your hosting plan at Ecenica is a straightforward process, and our support team is here to assist you every step of the way. To initiate the upgrade process, follow these simple steps:

  1. Log in to your Ecenica Dashboard.
  2. From the left menu, click Support > Contact Support
  3. Choose the Sales department.
  4. Next, select the service your enquiry is related to from the Which product is this for? list.
  5. In the message let us know the type of upgrade you require (e.g., more speed and performance, additional storage space, or multiple website hosting).
  6. Press Submit a Ticket

Our Dedicated Support Team

Once you’ve submitted your ticket, our dedicated support team will promptly review your request. They’ll assess your current hosting plan and discuss the best upgrade options to meet your specific needs and budget. You can expect clear communication throughout the process.