View Ecenica System Status.
We understand how important it is to keep you up-to-date with the latest system status notices which may affect your Ecenica service.
Our official Ecenica System Status page provides you with up to the minute information on the status of all Ecenica services and what steps we are taking to restore normal service.
If your issue is not highlighted on our system status then please open a support ticket.
To to view system status notices which may apply to your Ecenica service please first login to your Ecenica Dashboard and then revisit the system status page.
What each status level means;
Scheduled
Future work to be undertaken on our systems.
Reported
A possible issue affecting our system has been logged and scheduled for investigation.
Investigating
We are looking into a reported issue.
In Progress
We are carrying out work.
Resolved
Any work has been carried out and services are online.
Outage
One or more services are currently unavailable.
View System Status
If you’re experiencing an issue not listed on our system status page please contact support.
All times are shown in GMT/BST unless otherwise noted.