Email

Set up Ecenica Email in Outlook for iOS mobile app

In this article we’ll explain how you can set up your Ecenica email account in the Outlook iOS app on iPhone and iPad.

Steps to configure IMAP email in Outlook iOS

  1. Open the Outlook app on your iPhone or iPad.
  2. Enter your full Ecenica email address, for example, info@example.com then tap Add Account
    Outlook iOS Add Account Screen
  3. Tap Not Microsoft 365, or Not Exchange.
    outlook ios not exchange
  4. Tap Change Account Provider.
    outlook ios change account provider
  5. Tap Dismiss if a ‘Unable to log in’ warning message appears.
  6. Tap Set Up Account Manually.
  7. Tap IMAP.outlook ios tap imap
  8. Enter the following details:
    • Email Address: Your full Ecenica email address, for example, info@example.com
    • Display Name: The ‘From’ name for your emails
    • Description: A short description for your account
      outlook add email name description
  9. Under IMAP Incoming Email Server enter the following:
    • IMAP Hostname: mail.example.com, replacing example.com with your Ecenica domain.
    • IMAP Port: 993
    • IMAP Username: Your full Ecenica email address, for example, info@example.com
    • IMAP Password: Your mailbox password.outlook ios imap details
  10. Under SMTP Outgoing Email Server enter the following:
    • SMTP Hostname: mail.example.com, replacing example.com with your Ecenica domain.
    • SMTP Port: 465
    • SMTP Username: Your full Ecenica email address, for example, info@example.com
    • SMTP Password: Your mailbox password.outlook ios smtp details
  11. Tap Sign in
  12. If all the settings are correct your Ecenica email account will be added to Outlook iOS and you can start sending and receiving email.
    outlook ios email setup

You can now send and receive email from Outlook for iOS.

Notes

  • Microsoft Outlook will serve you adverts. These are from Microsoft and not Ecenica. Our services are 100% advert free. We recommend you use Apple Mail on iOS to avoid adverts and personal data-mining.
  • Outlook’s focused mode will not show you all emails. Select Other to see all. You can disable focused in Settings > Email > Swipe Focused inbox to off
  • Outlook’s calendar does not support calDav, the calendar format used by your Ecenica shared calendars. We recommend you use Apple’s Calendar app on iOS if you wish to access your Ecenica calendar.
  • Outlook for iOS will by default only sync the last 30 days of messages.

External Links

Microsoft Office Support – Set up email in Outlook for iOS mobile app

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