Discover how to search email using the search box and how to refine your search results using search modifiers.

Basics

  1. Click the search box.
  2. Enter a word or phrase.
  3. Press Enter.
  4. Web Mail now searches your current email folder.
  5. If there are matching emails, you’ll see ‘message(s) found’ and they’ll be displayed in your message list.

Using Search Modifiers

By default, Web Mail will search by subject only. However, for more precise search results, you can pre-fix your search term with one of the following keywords:

  • subject
  • to:
  • from:
  • cc:
  • body:

For example, if you wanted to search all emails from ‘rich’, you would enter from:rich.

You can also tell Web Mail to search specific columns using the Search Modifiers drop-down menu.

Resetting

To clear your search and reset your mail folder ready for a new search, follow these steps:

  1. Click the ‘Reset Search‘ icon in the search box.
  2. Or, highlight your search and press the Delete key on your keyboard.