Problem

When your website connects to Sage Pay it is slow, or times-out returning the following error:

500 – Internal server error.

Symptom

  1. Only parts of your website that connect to Sage Pay show the internal server error.
  2. You have not made any changes to your website.

Cause

Sage Pay is having technical issues.

Resolution

Contact Sage Pay Customer Support for help.

Ecenica is unable to provide technical support for Sage Pay.

External links