Using a POP account with multiple devices

Summary

When you access your Ecenica POP Email Account using multiple devices emails may only appear on the first device that receives them. This happens when an email app is configured to automatically remove email from the mail server once the messages have been received. This is often the default setting. Using this article you can configure your email clients to leave a copy of the messages on the mail server so you can read your emails on multiple devices.

Configuring your email client to leave a copy of emails

Outlook 2010/2007

  1. On the Tools menu, click Account Settings.
  2. Under Name, select the POP3 e-mail account that you want to change, and then click Change.
  3. Click More Settings.
  4. Click the Advanced tab, and under Delivery, check the Leave a copy of messages on the server check box
  5. Tick Remove from server after and enter 7 for the number of days
  6. Tick Remove from server when deleted from ‘Deleted Items’

Windows Live Mail / Outlook Express

  1. On the Tools menu click Accounts
  2. Select the POP3 e-mail account that you want to change and click Properties.
  3. Click the Advanced tab, and then under Delivery, select the Leave a copy of messages on the server check box.
  4. Click the Advanced tab, and under Delivery, check the Leave a copy of messages on the server check box
  5. Tick Remove from server after and enter 7 for the number of days
  6. Tick Remove from server when deleted from ‘Deleted Items

Apple Mail

  1. Click the Mail menu and select Preferences.
  2. Select your Ecenica POP email account from the list on the left
  3. Click the Advanced tab
  4. Under Remove a copy from server after retrieving a message select After one week from the dropdown