Summary

When connecting to your email account using Microsoft Outlook Express your IMAP folders do not display correctly and you have problems saving emails to your sent, deleted items and drafts folders.

Cause

Microsoft Outlook Express needs a IMAP prefix to find and list the folders to save emails to.

Resolution

Select the Tools menu and click Accounts
Click the Mail tab.
Select your Ecenica email account and click Properties
Click the IMAP tab.
Enter INBOX in capitals for the Root Folder Path.
Click OK to close the Properties window, then click Close.
Microsoft Outlook Express will ask whether to refresh your folders. Click Yes.