Apple Logo
Apple Logo
Tip: We recommend using our Apple Mail Automatic Email Configuration to setup your Mac with the perfect settings for sending and receiving with your Ecenica email account.


Step-by-step instructions to set up Apple Mail using IMAP to send and receive email using your Ecenica email address on your Mac. This guide works for MacOS Sierra.

Before you start checklist

Have the following details ready before you start:

  • Your domain name
  • Your email address
  • Your email password

Configure IMAP in Apple Mail

  1. Click Mail > Preferences
  2. Click Accounts
  3. Click the plus sign + at the bottom left.
  4. Select Add Other Mail Account… and click Continue
  5. Enter your name, full email address including domain, e.g. and your mailbox password. Click Next
  6. Apple Mail will show a warning *Unable to verify account name or password*. To resolve this enter the following details:
    User Name:
    Enter your email address. For example,
    Enter your email password.
    Account Type:
    Select IMAP
    Incoming Mail Server:
    Use your Ecenica package’s hostname. For example,
    Outgoing Mail Server:
    Use your Ecenica package’s hostname. For example,
  7. Click Sign In.
  8. Click Done
  9. Your account is now setup. Close the Accounts screen.
  10. Click Get Mail.