How to fix WordPress downloading download.gz file when viewing my site

Problem

When you view your WordPress site your browser downloads a file and you can’t view your website.

Symptoms

1. A file called download.gz downloads when you try and view your WordPress website
2. You have installed WP Super Cache. A WordPress caching plugin.

Cause

There a a number of reaqsons why you are seeing the error.

• A stale or out of date WordPress cache.
• An error in a WordPress plugin.
• An error in a WordPress theme.
• Incorrect .htaccess rules.
• Outdated WordPress version.

Resolution

1. Update WordPress to latest.
2. Update any third-party WordPress plugins.
3. Update your WordPress theme.
4. Clear your WordPress cache folder.

Notes

If you’re using Google Chrome you may need to clear your browser cache.