Learn how to enable to enable SMTP authentication in Apple Mail, Apple iPhone, Microsoft Outlook, Microsoft Outlook Express and Microsoft Windows Mail.

Apple iPhone, iPad and other iOS devices

  1. Go to Settings > Mail > Accounts
  2. Tap your Ecenica email account.
  3. Tap Account.
  4. Tap SMTP under Outgoing Mail Server
  5. Tap the Primary Server.
  6. Check the information for Outgoing Mail Server is set as follows:
    • Host Name: mail.yourdomain.com
    • Username: Your Ecenica email address. For example, info@example.com
    • Password: Your mailbox password
    • Use SSL: On
    • Authentication: Password
    • Server Port: 465
  7. Tap Done at the top right.
  8. Tap Done at the top right to save your changes.

Microsoft Outlook 365, Outlook 2019 and Outlook 2016

  1. Click File.
    File Menu in Outlook 365, 2019 and 2016
  2. Select your Ecenica email account from the drop-down list then click Account Settings > Server Settings…
    Outlook 365, Outlook 2019, Outlook 2016 Server Settings
  3. Click Outgoing mail
  4. Check the following Outgoing mail settings are set in Outlook:
    • Server: mail.example.com, replacing example.com with your domain name.
    • Port: 465
    • Encryption method: SSL/TLS
    • Require login using Secure Password Authentication (SPA): Unchecked
    • My outgoing (SMTP) server requires authentication: Use same settings as my incoming mail server
      Office 365, Outlook 2019, Outlook 2016 Outgoing mail settings
  5. Click Next
  6. Click Done

Apple Mail on macOS

Enable SMTP authentication in Apple Mail App.

  1. Select the Mail menu and click Preferences.
  2. Click the Accounts tab.
  3. Select your Ecenica email account on the left then click the Server Settings tab.
  4. Check the following settings:
    • Outgoing server (SMTP) settings:
      • User Name: Your Ecenica email address. For example, info@example.com
      • Password: Your mailbox password
      • Host name: mail.example.com, replacing example.com with your domain name.
  5. Click Save and close the Accounts window.

Windows 10 Mail

  1. Click the Settings cog icon at the bottom left.
  2. Click Manage accounts. Click your Ecenica email account.
  3. Click Change mailbox sync settings
  4. Click Advanced mailbox settings
  5. Check the information is set as follows:
    • Outgoing (SMTP) email server: mail.example.com, replacing example.com with your domain name.
    • Outgoing server requires authentication: Ticked
    • Use the same user name and password for sending email: Ticked
    • Require SSL for outgoing email: Ticked
  6. Click Done
  7. Check your Password is set as your mailbox password.
  8. Click Save