If your payment details are up to date then you do not need to do anything. Your renewal payment will be automatically taken on the day your service is due to renew.

How it works:

  1. When your Ecenica service is due for renewal our billing system will automatically raise an invoice and notify you by email. Domains are invoiced 14 days in advance of your renewal date and web hosting 7 days ahead.
  2. Your payment will be automatically taken on the day your service is due to renew.
  3. When we take payment, we’ll send an email letting you know your service has been renewed. If the payment fails or your card has expired we’ll send an email to let you know.
  4. If your Ecenica service has expired and you’d like to renew it earlier then simply log in to Ecenica Dashboard and click Pay Now. For help logging in please see How do I log into Ecenica Dashboard

You can update your payment details using the steps at this link How do I update my payment card?