This article explains how to add or change MX records for your Ecenica domain name and point your domain at your own custom email service.

Add a MX Record

  1. Log in to your Ecenica Dashboard.
  2. Click Domains
  3. Click the domain name you want to manage.
  4. Click Domain Tools > DNS Management
  5. Click Add Record
  6. To create a new TXT record for your domain name fill in the fields:
    • Type: Select MX from the drop-down list
    • Priority – The priority of the MX record. e.g. 5 or 10
    • Destination – The MX record value. e.g ASPMX.L.GOOGLE.COM or mail.example.com
  7. Click Add Record

Edit a MX Record

  1. Log in to your Ecenica Dashboard.
  2. Click Domains
  3. Click the domain name you want to manage.
  4. Click Domain Tools > DNS Management
  5. Select MX from the Filter options
  6. Click Edit next to the MX record you want to change.
  7. Edit:
    • Priority – Change the priority of the MX record.
    • Destination – Change the MX record value.
  8. Click Save Record to save your changes.

Delete a MX Record

  1. Log in to your Ecenica Dashboard.
  2. Click Domains
  3. Click the domain name you want to manage.
  4. Click Domain Tools > DNS Management
  5. Select MX from the Filter options
  6. Click Delete next to the MX record you wish to remove.
  7. Click Continue to confirm.

How long does it take for my MX Record change to appear?

Your domain name will be instantly updated with your new MX record. However if you can’t see the change on your PC or Mac then it’s likely your ISP has a cache of your old MX records. Please allow 48 hours for these DNS caches to clear.