When you try to install a new app in Ecenica App Installer you see an error message:
‘To re-install the application please uninstall the existing installation!’
This error usually occurs when there are remnants of a previous installation in the directory where you’r trying to install a new application. Here are the steps to resolve this issue:
Steps to fix ‘To re-install the application please uninstall the existing installation!’
- Log in to cPanel.
- For help accessing your cPanel see Where do I log in to my hosting control panel.
- Click File Manager.
- click on the public_html folder to see all folders and files inside it.
- In the upper right corner, click on Settings.
- Tick the checkbox for Show Hidden Files.
- Click Save, and you’ll be back to the public_html folder.
- Above the list of your folders and files in the public_html folder, tick the checkbox for Select All.
- Click Delete.
- Now, all files inside the public_html folder will be deleted, including the hidden files.
- Go back to Ecenica App Installer and try installing your app again.
