Enable debug mode on PrestaShop to find out what is causing a 500 error on your PrestaShop website.
- Open config/defines.inc.php in your code editor (or cPanel File Manager)
- Find line 28
define('_PS_MODE_DEV_', false);
- Change to
define('_PS_MODE_DEV_', true);
- Save your changes.
Open the URL on your PrestaShop website which is causing the 500 error and you will see a detailed error report.