How-to create an addon domain in cPanel

What are addon domains?

Addon domains in cPanel allow you to add an additional domain names to your web hosting account, each with their own website and emails. Your new Addon domains will share the disk space and bandwidth allowance of your existing Ecenica web hosting package.

How can I create an addon domain?

  1. Log in to cPanel.
  2. Click Domains.
    Domains Button cPanel
  3. Click Create A New Domain.
    Create New Domain Button in cPanel
  4. Enter your new domain name, for example yournewdomain.com.
    Enter domain you wish to add
  5. Uncheck share document root. Click Submit.
    Uncheck share document root when adding domain

How do I upload files to my addon domain?

After you’ve created your new addon domain using the steps above a new sub-folder will be added to your account directory called, for example domain.com. Your website files need to be uploaded to this folder.

How do I add email addresses to my addon domain?

You can create email accounts to your addon domain name using the normal steps found in the guide linked below.

How to create new email addresses in cPanel

How do I delete and remove my addon domain?

If you no longer need your addon domain name then you can delete and remove it from your cPanel account using the steps below. Please note that deleting a addon domain does not delete your folders, files and databases. Additionally it does not remove or delete your domain registration.

  1. Log in to cPanel.
  2. Click Domains.
  3. Click Manage next to the addon domain you wish to remove.
  4. Click Remove Domain.
  5. Click Yes, Remove This Domain.

Addon Domain Troubleshooting

When I try to add my addon domain I receieve an error “A DNS entry for the domain “addondomain.example.com” already exists.

cPanel requires a DNS subdomain entry for addon domains to work. The error above occurs when and existing DNS entry for the subdomain exists, for example when you’ve previously created the addon domain and later removed it.

To fix, simply change the prefilled Subdomain entry when creating your addon domain. For example, add addondomain1.example.com. Alternatively, remove the existing subdomain DNS entry causing the error.

I’ve added my domain, but when I view it in my web browser it’s not connected to my Ecenica hosting service

If your addon domain is registered elsewhere or pointing to 3rd-party name servers you will need to connect your domain to your Ecenica hosting service for your addon domain to resolve.