What are addon domains?

Addon domains in cPanel allow you to add an additional domain names to your web hosting account, each with their own website and emails. Your new Addon domains will share the disk space and bandwidth allowance of your existing Ecenica web hosting package.

How can I create an addon domain?

  1. Log in to cPanel.
  2. Click Addon Domains
    cPanel Addon Domains button
  3. Enter your new domain name, for example yourdomain.com
    Add addon domain to cPanel
  4. Click Add Domain

How do I upload files to my addon domain?

After you’ve created your new addon domain using the steps above a new sub-folder will be added to your public_html directory called, for example domain.com. Your website files need to be uploaded to this folder.

How do I add email addresses to my addon domain?

You can create email accounts to your addon domain name using the normal steps found in the guide linked below.

How to create new email addresses in cPanel

How do I delete and remove my addon domain?

If you no longer need your addon domain name then you can delete and remove it from your cPanel account using the steps below. Please note that deleting a addon domain does not delete your folders, files and databases.

  1. Login into your Ecenica cPanel.
  2. Click Addon Domains
  3. Click Remove

Addon Domain Troubleshooting

When I try to add my addon domain I receieve an error “A DNS entry for the domain “addondomain.example.com” already exists.

To fix:

  1. Open Zone Editor in cPanel.
  2. Click Manage next to your primary domain.
  3. Select A from the Filter.
  4. Find the addondomain.example.com DNS record.
  5. Click Delete next to the addondomain.example.com DNS records.
  6. Re-attempt the addition of your addon domain.

I’ve added my domain, but when I view it in my web browser it’s not connected to my Ecenica hosting service

To fix:

  1. If your addon domain is registered with Ecenica and has FreeDNS active then FreeDNS will need to be removed first so your domain’s DNS can be controlled by your Ecenica hosting service.
  2. If your addon domain is registered elsewhere you will need to connect your domain to your Ecenica hosting service.