You can control the amount of disk quota your Ecenica hosted mailboxes use with the Mailbox Quota tool your cPanel. The quota you set defines the amount of disk space each of your email accounts can use to store email.

How to change a mailbox quota

  1. Log in to cPanel.
  2. Click Email Accounts
    cPanel Email Accounts button
  3. Click Disk and Quota next to the mailbox you want to change.
    cPanel Email Account Disk and Quota link
  4. Enter a new quota, for example, for 2GB, enter 2000, or select Maximum to set your mailbox to the maximum quota available with your Ecenica service.
    cPanel set email account quota
  5. Click Save to set your new mailbox quota.

Mailbox Quota Limits

Currently the following email quota limits are set per email account:

For Shared servers:

Plan Quota
StartUp 500MB per mailbox
Business 5GB per mailbox
BusinessPro 10GB per mailbox

Cloud Servers: Unlimited mailbox quotas


  • Changes to quotas are effective immediately.
  • Your maximum quota depends on your Ecenica service. High-end hosting plans have larger maximum mailbox quotas.
  • Total mailbox quota usage cannot exceed the maximum disk quota of your Ecenica service.
  • Please contact us if you would like options to upgrade your package with extra disk space.