At Ecenica, we understand that there may be instances where you wish to transfer a credit card between your linked Ecenica accounts. However, due to our stringent security protocols and industry compliance standards, we cannot transfer credit card information between accounts. Here’s why:
- Encryption and Security: When you save a credit card to your Ecenica account, the full card data is never passed through our servers. Instead, it is stored directly with our payment provider, Stripe. Stripe provides a special card token string linked to your card data, which is encrypted using a unique key. This ensures the highest level of security for your payment information.
Account Specifics: Credit card data is encrypted and locked to the original account holder’s ID, making it impossible to move cards between Ecenica accounts.
If you encounter any difficulties while adding a credit card to your Ecenica account or have further questions, please do not hesitate to contact our support team. We are here to assist you and ensure a secure and smooth payment process for your Ecenica account.