When you add a new payment card to Ecenica Dashboard, we send a request to your issuing bank for either a £0 or a £1 authorisation (different banks allow different amounts) to verify that the card you have added is issued and that your bank will allow it to be authorised.

We reverse our authorisation request immediately regardless of whether or not the authorisation is declined.

However, even if your bank declines the authorisation, you may still see an authorisation for £1 on your credit card statement.

The important thing to remember is that this is not a charge, and it will disappear from your statement. Depending on your bank, removal may take anywhere from a few minutes to a few weeks.