This article shows you how to setup your Ecenica email address in Apple Mail on Mac OS using our automatic email configuration tool.

Automatic email configuration is a feature of cPanel, a web based control panel which we include with our Ecenica web hosting and professional email plans.

During the set up, you’ll need to enter your mailbox password. If you have forgotten your email password you can reset your email password.

How-to auto setup Apple Mail

  1. Open your web browser and open Ecenica Webmail. Enter your Ecenica email address and your email password. Click Log in.
  2. Click Webmail Home.
    Webmail Home Button
  3. Open the user menu at the top right, then click Configure Mail Client.
  4. Click IMAP over SSL/TLS next to iOS for iPhone/iPad/iPod and MacOS®®.
  5. Click Proceed to download the auto email setup file to your Mac.
  6. Double click the .mobileconfig email setup file you’ve just downloaded. Saved by default to your ‘Downloads’ folder.
  7. On your Mac choose Apple menu > System Settings, click Privacy and Security in the sidebar, then click Profiles on the right. (You may need to scroll down.)
  8. Enter your Ecenica email account password. Click Install.

Your Ecenica email address will now be added to Apple Mail on your Mac. Open mail to start sending and receiving email.


I see the error Profile installation failed. Unable to verify account or password.
Please check you are entering your mailbox password during setup. If you have lost your email account password, try changing your email account password