How to use htaccess rules to allow web browsers to cache static content.
Important information regarding your registered domain name email and what it means.
Learn how to restore a database backup using Ecenica Backup and Restore.
How to change PHP max_execution_time on Ecenica hosting plans.
Steps to connect a domain name you’ve purchased elsewhere to your Ecenica hosting service.
Before you connect a domain using DNS pointing, you must purchase a WordPress hosting, Web hosting or Email hosting service. Important: We recommend connecting your domain to your Ecenica service using name servers instead of DNS pointing. Using our name servers is the easiest and fastest way to ensure your domain name has all the correct records to use your service. Reduces support as we can offer assistance in creating the DNS records you might need. Feature and IP updates are automatic when using name servers, whereas you will need to manually make these edits with your DNS host. To
How to obtain your EPP code or authorisation code for your domain name.
Steps to unlock your domain and remove TheftProtect
Discover how to add contact groups to organise your contacts in Roundcube webmail.
Learn how to import email accounts or email forwarders in to cPanel from a CSV or XLS file.
Frequently asked questions for cPanel Webmail
How-to add DNS A Records to your Ecenica domain names using FreeDNS
In this article we explain how you can check and update your email settings for your email account in Apple Mail for MacOS. If you’re having trouble sending or receiving email from your Mac it is good idea to check you have the correct settings. Steps to check Apple Mail email account settings Select the Mail menu and click Preferences. Click the Accounts tab. Select your email account on the left. Click the Server Settings tab. Check the following settings: Incoming Mail Server settings: Username: Your email address. For example, email@example.com Password: Your mailbox password Host name: mail.example.com, replacing example.com
Set up your domains MX records to connect to your Ecenica email service.
Before you connect a domain, you must purchase a WordPress hosting, Web hosting or Email hosting service. To connect your domain to the name servers Log in to your domain registrar’s account. Go to your domain’s name server settings. Replace your current name servers with the name servers below. Note: Please contact your domain provider if you need help changing your domain’s name servers. How long will my domain take to update? It usually takes around 24 to 48 hours for the changes to your domain’s name servers to come into effect. Some domain registrars can take longer. I’ve updated
How to connect remotely to your MySQL databases hosted on your Ecenica hosting service.
Fix why your WordPress website will not show when you have a cPanel Site Publisher website previously published.
How to delete and remove a Site Publisher website template from your web space.
Do you offer WordPress web design or help building my WordPress website?
Learn how to point your Ecenica domain to your Wix website. Covers updating your Name servers and pointing your domain using Wix IP addresses.
Connect your Ecenica domain name to your Wix website using our recommended pointing option. Guides you through creating the DNS records using our free DNS tools.
Find out what IPS tags are and what domains use IPS tags
Learn which TCP ports are open for incoming and outgoing connections on our Shared hosting servers.
Steps to configure your email account in Outlook 2013
How to change your servers PHP version using WebHost Manager (WHM).
Find our how to increase the WordPress memory limit by editing your wp-config.php file.
Steps to buy an email hosting plan for your domain. Email Hosting includes everything you need to send and receive email from a personal email account at your domain.
How to fix email not working after updating name servers to Wix.
Details about Premium themes for WordPress
We explain how to delete or uninstall apps you’ve installed using our 1-click softaculous app installer.