Setup guides for connecting your email to your phone, tablet, windows PC or mac.
How to Create a Staging Copy of Your Website
Create a staging copy of your WordPress website in a few seconds.
How to restore a database backup in Ecenica Backup and Restore
Learn how to restore a database backup using Ecenica Backup and Restore
How to transfer Easyspace domain names to Ecenica
Learn how to transfer your domains from Easyspace. Includes steps for transferring UK domains and TLD domains such as .com, .net and others.
How to Force HTTPS Redirect in cPanel
Find out how to quickly and easily redirect your website visitors to the secure SSL version of your website using Force HTTPS redirect in cPanel.
How to change my document root to a folder using .htaccess
Learn how to use .htaccess to change your website document root
How to Install Composer
In this article we explain how to install composer on your Ecenica shared hosting account.
How-to clone a WordPress website using Softaculous
Clone your WordPress website to a new domain in a few seconds.
Closure of Ecenica Windows Hosting Service – 9 October 2019
We’ve made the difficult decision to close our Windows Hosting service
Delete Emails in Horde Webmail
How to delete emails in Horde Webmail
htaccess rules for cache static content
How to use htaccess rules to allow web browsers to cache static content.
‘Important information regarding your registered domain names’ email
Important information regarding your registered domain name email and what it means.
How to restore a database backup
Learn how to restore a database backup using Ecenica Backup and Restore.
How to increase PHP max_execution_time for WordPress
How to change PHP max_execution_time on Ecenica hosting plans.
Connecting a Domain Purchased Elsewhere
Steps to connect a domain name you’ve purchased elsewhere to your Ecenica hosting service.
Connecting a domain to Ecenica using DNS pointing
Before you connect a domain using DNS pointing, you must purchase a WordPress hosting, Web hosting or Email hosting service. Important: We recommend connecting your domain to your Ecenica service using name servers instead of DNS pointing. Using our name servers is the easiest and fastest way to ensure your domain name has all the correct records to use your service. Reduces support as we can offer assistance in creating the DNS records you might need. Feature and IP updates are automatic when using name servers, whereas you will need to manually make these edits with your DNS host. To
How to find the authorisation or EPP code for your domain
How to obtain your EPP code or authorisation code for your domain name.
Unlock my domain for transfer
Steps to unlock your domain and remove TheftProtect
How to add Contacts Groups in Roundcube Webmail
Discover how to add contact groups to organise your contacts in Roundcube webmail.
How to Import Email Accounts and Forwarders into cPanel
Learn how to import email accounts or email forwarders in to cPanel from a CSV or XLS file.
cPanel Webmail FAQ
Frequently asked questions for cPanel Webmail
How-to Add DNS Host A Records using FreeDNS
How-to add DNS A Records to your Ecenica domain names using FreeDNS
Apple Mail: How-to update existing email account settings
In this article we explain how you can check and update your email settings for your email account in Apple Mail for MacOS. If you’re having trouble sending or receiving email from your Mac it is good idea to check you have the correct settings. Steps to check Apple Mail email account settings Select the Mail menu and click Preferences. Click the Accounts tab. Select your email account on the left. Click the Server Settings tab. Check the following settings: Incoming Mail Server settings: Username: Your email address. For example, info@example.com Password: Your mailbox password Host name: mail.example.com, replacing example.com
How to point my email service to Ecenica
Set up your domains MX records to connect to your Ecenica email service.
Connecting a Domain to Ecenica Name Servers
Before you connect a domain, you must purchase a WordPress hosting, Web hosting or Email hosting service. To connect your domain to the name servers Log in to your domain registrar’s account. Go to your domain’s name server settings. Replace your current name servers with the name servers below. Note: Please contact your domain provider if you need help changing your domain’s name servers. How long will my domain take to update? It usually takes around 24 to 48 hours for the changes to your domain’s name servers to come into effect. Some domain registrars can take longer. I’ve updated
How to Connect Remotely to MySQL
How to connect remotely to your MySQL databases hosted on your Ecenica hosting service.
How do I publish my WordPress website in place of my Site Publisher website
Fix why your WordPress website will not show when you have a cPanel Site Publisher website previously published.
How to Remove Site Publisher Site
How to delete and remove a Site Publisher website template from your web space.
Can you help me build my WordPress website?
Do you offer WordPress web design or help building my WordPress website?
Connecting a Domain to the Wix Name Servers
Learn how to point your Ecenica domain to your Wix website. Covers updating your Name servers and pointing your domain using Wix IP addresses.