Webmail: Composing Messages Settings

This article provides an overview of the Composing Messages settings in Webmail. Each option allows you to configure how you compose, reply to, and format your emails. Accessing Composing Messages Settings Log in to your Webmail account. In the left sidebar, click on Settings. Navigate to Preferences > Composing Messages. Main Options 1. Compose message in a new window Description: Enable this setting if you prefer to write new emails in a separate pop-up window. Toggle: On / Off 2. Compose HTML messages Description: This option controls whether emails are written in HTML or plain text. Options: Always: Compose all

How to Fix “Sorry, This File Type is Not Permitted for Security Reasons” in WordPress

If you’re trying to upload a file to your WordPress site and encounter the error: “Sorry, this file type is not permitted for security reasons,” This error message means WordPress is blocking the file type for security reasons. By default, WordPress restricts certain file types to prevent potential security risks, but this error can be fixed in several ways depending on your needs. Why Does WordPress Block Certain File Types? WordPress only allows common file types like images, documents, and media to be uploaded. Some of the supported formats include: Images: .jpg, .jpeg, .png, .gif Documents: .pdf, .doc, .ppt Audio/Video:

How to Password Protect Your WordPress site using WP Toolkit

Password-protecting your WordPress site can be essential for securing sensitive data, limiting access to specific users, or protecting a website under development. With WP Toolkit you can easily password-protect your WordPress website with just a few steps. This feature prevents anyone from accessing your website unless they enter a username and password. Steps to Password Protect Your WordPress site in WP Toolkit Log in to your Dashboard Click Manage next your hosting service. Click WordPress Manager . Click the site name or the downward arrow to expand the management options for the site you wish to password protect. In the

How to Change your cPanel Password

How to change your cPanel password via Dashboard or cPanel to maintain and ensure the security of your hosting account.

How to Safely Preview Your WordPress Site Before Going Live

Previewing a WordPress theme allows you to see how your site will look with a new theme before making it live. There are several methods to preview a theme, each offering different levels of control and flexibility. Here’s a comprehensive guide on how to preview a WordPress theme using various methods, including using ‘s staging tools. Backup Your WordPress Site Before Previewing Themes Before making significant changes or previewing new themes, it’s crucial to back up your WordPress site. This ensures you have a recent backup if anything goes wrong during testing. We take a secure backup of your data

How to Edit DNS Records for Your Subdomains Using cPanel

Overview This article provides a step-by-step guide on how to edit DNS records for your subdomains using cPanel. If you’ve set up a subdomain and need to point it to a specific IP address or another destination, follow these instructions. Applies To: Customers managing their DNS records through cPanel. Example: If you’ve created a subdomain like subdomain.example.com, these steps will help you manage its DNS settings. Steps to Edit DNS Records for Subdomains Login to cPanel: Access your cPanel account through the Ecenica Dashboard. See this guide for help logging into cPanel. Navigate to the Zone Editor: In the cPanel

Two-Factor Authentication for Webmail

Overview Two-factor authentication (2FA), also known as Multi-factor (MFA) and one-time password (TOTP) is a security measure that requires two forms of identification. After entering your password into webmail, you must enter a security code provided by an application on your smartphone. Without your smartphone, you cannot log in. Important To use 2FA with Webmail, your hosting plans must have 2FA enabled. Please refer to your plan for eligibility. 2FA supports only one concurrent session for any user. If you open several browser windows to Webmail and log out in one of them, the server will log out the other

How to Resolve Display and Browser Issues with Ecenica Dashboard

If you’re experiencing issues with Dashboard not working as expected, we’re here to help. Whether it’s a tab that won’t load or features that aren’t responding, this guide will assist you in troubleshooting and resolving common problems.

How to Obfuscate Your Email Address in HTML

In this article, we’ll cover methods to obfuscate your email address in HTML to protect it from spambots. Learn techniques like HTML character entities, JavaScript encoding, ROT13, CSS, image replacement, and Base64 encoding. We’ll also highlight advanced anti-spam features from Ecenica Hosting to further secure your inbox. Problem Posting your email address in plain text on websites makes it susceptible to being harvested by spambots. These bots can collect email addresses and flood them with spam, compromising your inbox and potentially leading to security issues. Symptoms You might notice an increase in spam emails or unsolicited messages if your email

Fix Carbon Fields Issues After Updating WordPress or Website Migration

Updating WordPress to a new version or migrating your WordPress website can occasionally lead to issues with the Carbon Fields plugin. This guide will help you diagnose and resolve common errors that may occur after an update or website migration. Symptoms Admin Area Issues: Missing fields or broken layouts in the WordPress admin area. Frontend Errors: Missing or incorrectly displayed data on the website’s frontend. Console Errors: JavaScript errors in the browser console. PHP Errors: Error messages such as Uncaught Error: Class ‘Carbon_Fields\\Container\\Container’ not found. Cause The primary cause of these issues is often a compatibility problem between the updated

How to Clear Notification Badge from Media Menu in WordPress

How to Clear Notification Badge from Media Menu in WordPress If you notice a red notification badge next to the Media menu in your WordPress dashboard, it typically indicates a pending action or notification related to your media library. Follow these steps to clear it: Step 1: Check Pending Media Navigate to Media Library: Click on the “Media” menu item in your WordPress dashboard. Look for Pending Items: Check for any media files awaiting approval or items that need action. Pay special attention to items in the trash or any media awaiting processing. Step 2: Clear Trash Go to the

Getting Started Guide for WordPress

What is WordPress WordPress is a popular content management system (CMS) that allows you to create and manage websites easily. It offers a user-friendly interface and a wide range of themes and plugins to customize your site. What is Ecenica WordPress Hosting Ecenica provides specialized WordPress hosting that ensures your website runs smoothly and securely. Their hosting is optimized for WordPress, offering features like automatic updates, enhanced security, and expert support. How to login to WordPress Dashboard Admin The WordPress Dashboard is where you control and manage your website: Open your web browser and go to ‘yourdomain.com/wp-admin’ (replace yourdomain.com with

How to Create a Development WordPress Site

How to Create a Development WordPress Site in cPanel Creating a development WordPress site in cPanel is a great way to test changes, develop new features, and ensure everything works perfectly before making updates to your live site. This article will guide you through the steps to set up a development environment using cPanel, covering creating a sub-domain, installing WordPress using WordPress Manager, and editing the site. Step 1: Creating a Sub-domain Log in to cPanel. For help accessing your cPanel see Where do I log in to my hosting control panel. Click Domains. Click Create A New Domain. Enter

Troubleshooting Email Delivery Failure When Using Ecenica Free Email Forwarding

You may encounter an error message similar to the below example when attempting to forward an email using our Free Email Forwarding service: A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. > The following address(es) failed: email@gmail.com (ultimately generated from email@example.com) Domain mydomain.com has exceeded the max defers and failures per hour (10/10 (100%)) allowed. Message discarded. Cause of the Issue The error message indicates that the domain example.com has reached its limit of 10 defers and failures allowed per hour through Free Email Forwarding service. As

How to fix ERR_TOO_MANY_REDIRECTS when accessing Webmail

When accessing Webmail for your email service you see an ERR_TOO_MANY_REDIRECTS and you are unable to load the webmail page as normal. Solution Open Webmail and click Open Webmail. This will reset your cookies for webmail and allow you to log into your Webmail as normal.

How to set up Apple Pay by uploading a ‘merchantid-domain-association’ file

If you are setting up Apple Pay need to upload a ‘merchantid-domain-association’ file to your hosting account, follow the steps below. This file is typically used for verifying domain ownership, especially in the context of Apple Pay on the web. Steps to upload your merchantid-domain-association file Log in to your Dashboard Click Manage next your hosting service. Click File Manager. In the File Manager, navigate to your website’s root directory. This is typically the public_html folder. Inside the public_html folder, open the .well-known folder. Inside the .well-known directory, click on the Upload button at the top of the File Manager.

Troubleshooting Resource Loading Issues After Cloning a WordPress Website

When cloning a WordPress website, you may encounter issues where various resources such as JavaScript (JS), Cascading Style Sheets (CSS), images, and fonts do not load correctly. This can manifest in several ways, such as error messages in the browser console like “Cross-Origin Request Blocked”, “downloadable font: download failed”, or other resource-specific errors. This article will help you identify the problem, understand its causes, and provide resolutions to ensure all resources load properly on your cloned site. Problem After cloning a WordPress website, resources such as JS, CSS, images, and fonts fail to load properly. Symptoms Browser Console Errors: “Cross-Origin

How to Disable Automatic WordPress Updates

Disabling updates in WordPress can be necessary for various reasons, such as ensuring compatibility with custom themes or plugins, or simply maintaining control over the update process. There are multiple methods to achieve this, including modifying the wp-config.php file and configuring settings in WordPress Manager through cPanel. This article will guide you through both methods step-by-step. Method 1: Disabling Updates via wp-config.php The wp-config.php file is a core WordPress configuration file located in the root directory of your WordPress installation. By adding specific constants to this file, you can disable various types of updates. Reference WordPress Developer Resources – wp-config.php

How to Fix WordPress 404 Not Found Error

The “404 Not Found” error is a common issue that WordPress users encounter. This error indicates that the server could not find the requested page. Understanding the problem, its symptoms, causes, and resolutions can help you fix it efficiently. Problem The “404 Not Found” error in WordPress occurs when the server is unable to locate the page or post you are trying to access. We know this can be frustrating for both site administrators and visitors. The good news is it’s normally very easy to resolve. Symptoms Trying to access a page results in a “404 Not Found” error message.

How to Troubleshoot ERR_CONNECTION_RESET Error

If you’re encountering the ERR_CONNECTION_RESET error while trying to access your website hosted with , it means the connection between your browser and the server was interrupted. This can be due to several reasons such as network issues, browser settings, or server problems. Follow these steps to troubleshoot and resolve this issue. 1. Check Your Internet Connection Restart Your Router/Modem: Unplug your router or modem, wait for 30 seconds, and plug it back in. Switch Networks: Try connecting to a different network (e.g., use mobile data instead of Wi-Fi) to see if the issue persists. 2. Clear Browser Cache and

How to set a From name in Ecenica Webmail

In this article we show you how you can set a From name in . By default, all your emails you send from webmail will use your email address as the ‘from’ name. So your recipients will see something similar to john@example.com when you send an email and they’ve not already got you saved in their address/contacts. Setting your own from name or display name in webmail tags your emails so when you send an email your recipients will see what you’ve chosen as your ‘from’ name, for example, ‘John Smith’, instead of your email address. It looks friendlier, more

How to set up a domain purchased elsewhere to redirect to my Ecenica WordPress site

In this article we explain how to connect and 301-redirect extra domain name you have purchased elsewhere to an existing WordPress website hosted on an WordPress hosting or Web hosting service. Using a 301 redirect is a permanent way of redirecting all website traffic from one domain name to your WordPress website. Tip: Transfer your domain to to save money and manage your domain’s settings, contact details from one account. Steps to set up a 301 Redirect for a Domain to an Existing WordPress Website in cPanel Step 1: Connect your domain you wish to redirect. Use our steps for

Troubleshooting ‘The DNS server isn’t responding’

Windows Network Diagnostic shows the following problem found: ‘The DNS server isn’t responding’ Windows Network Diagnostic is a tool for checking your internet connection. Your internet connection is provided by your ISP (Internet Service Provider). services do not provide internet services. You will need to contact your ISP for assistance with the ‘The DNS server isn’t responding’ error.

How to add an admin user using WP-CLI (WordPress Command Line Interface)

To add an admin user using WP-CLI (WordPress Command Line Interface), follow these steps: Open your terminal or command prompt. Navigate to your WordPress installation directory. This is the directory where your WordPress files are located. Run the command to create a new user: Use the wp user create command followed by the username, email, and other necessary details. For example, to create a user with the username adminuser, email admin@example.com, and set their role to administrator, you would use the following command: Here’s a breakdown of the command: wp user create: The WP-CLI command to create a new user.

SQL command to delete wpForo posts and topics for a user

In this article, we will guide you on how to delete all wpForo posts for a specific user directly from the database. This might be necessary in cases where a user has left many unwanted posts on your forum. Prerequisites Before you proceed, please ensure that you have the following: – Access to your WordPress database (usually through phpMyAdmin or a similar tool). – The ID of the user whose posts you want to delete. Warning Manipulating the database directly can lead to data loss or corruption if not done correctly. Always make sure to have a recent backup and